We warrant that our products are free from defects in materials and workmanship for [90 days / 1 year] from the date of delivery. If a covered defect appears within this period, we will repair, replace, or refund the item at our discretion.

This warranty does not cover normal wear and tear, damage from misuse, improper installation or maintenance, accidents, or use beyond normal household purposes. Items purchased from unauthorized resellers are also not covered.

Contact us at support@nanaclays.shop within 7 days of noticing the issue. Include your order number, a description of the defect, and clear photos. We'll review your claim and respond with next steps.

Once a claim is approved, we will, at our discretion, repair the item, send a replacement, or issue a refund for the defective item.

A valid proof of purchase (order number or receipt) is required for all warranty claims.

This warranty covers the repair, replacement, or refund of the defective product only. Nanaclays is not liable for any indirect or consequential damages arising from product defects.